5 MUST ASK QUESTIONS BEFORE HIRING A VALET SERVICE IN SINGAPORE
Many companies in Singapore offer valet parking services for both events and businesses, allowing visitors or customers to park and have their vehicles attended to by a qualified professional. Unlike regular parking, which often involves searching for a free spot, dealing with crowded areas and worrying about safety, valet parking eliminates these issues, making it a convenient and stress-free option for many. Valet companies in Singapore provide their services in a variety of settings, including hotels, restaurants, events, hospitals, and airports.
A quality valet service can add a touch of elegance to an occasion while being a great value addition for a business. It can alleviate any concerns regarding visitor convenience and safety, particularly in crowded areas or during bad weather. When selecting a Singapore valet company, it is crucial to ensure that it is well-structured and professional. Here are some key questions you should ask when looking into hiring a valet service.
1. How Long Have They Been Offering This Service?
In general, the longer a valet service provider has been in business, the more experienced they will be. You can easily find their customer reviews online, as well as more information regarding their service quality. Moreover, be cautious of new businesses with no reviews, as incompetent providers offering valet parking in Singapore could be attempting to rebrand under a different name.
2. How Much Do They Charge for Their Services?
The answer to this question could vary depending on whether you are seeking a one-time valet service provider for an event or a long-term partnership with them for your business. In this situation, transparency is essential. Your valet company in Singapore should be clear and thorough in explaining the services they will provide and the fees they will charge.
3. What Verifications Do They Conduct on Their Employees?
The requirements for hiring valet drivers in Singapore differ based on the valet service provider. A company may perform a variety of checks, including,
- Universal background check
- Criminal background check
- Driving record check
- Reference check
- Credit check
A reputable employer will look into more than simply the driving records of prospective employees. Hence, the more thorough these verifications are, the more assured you can be when working with a valet service.
4. What Type of Training Do They Offer Their Valet Staff?
While anyone with a licence can valet park a car, a competent Singapore valet company will provide thorough training to its employees. A skilled valet attendant not only knows how to park a car, but they also offer excellent customer service. Therefore, before taking the wheel, a valet driver should undergo extensive training in the following areas.
- How to park vehicles of various types and sizes?
- How to handle the parking lots and spaces?
- How to use technology to manage valet stations?
- How to provide top-tier customer service?
- How to integrate with the culture of their service place? (Event or Business)
5. What Insurance Do They Provide?
Any reputable valet company in Singapore will offer you insurance information upon request. This insurance should cover damages to the vehicles they park as well as other vehicles and property. If a vehicle gets damaged while being driven by a valet attendant, the company will be held accountable, and their insurance will be used to compensate.
Prestige Valet – A Leading Valet Service Company in Singapore
If you are searching for a reliable valet service provider in Singapore, then Prestige Valet is the place for you. It was founded by professionals with more than 25 years of experience in the service and parking industry. They strived to establish a business that offered well-trained valet staff who consistently delivered excellent service to clients. They take a hands-on approach in all they do and focus on high-quality training programs for their business development. Everyone in their company, from the managers to the uniformed valet attendants, is aware of their valet service cycle. Reach out to them today for any inquiries!