Tag: Alaska Airlines flights

How to Cancel an Alaska Flight- A Full Tutorial

Cancelling a flight with Alaska Airlines can be straightforward if you follow the right steps. Whether you need to cancel due to a change in plans, an emergency, or any other reason, understanding the airline’s policies and using their online tools will help you navigate the process smoothly. Here’s a comprehensive tutorial on how to cancel an Alaska Airlines flight.

Step 1: Understand Alaska Airlines’ Cancellation Policy

Before you proceed with cancelling your flight, it’s crucial to understand Alaska Airlines’ cancellation policies. Here are the key points:

24-Hour Cancellation Policy

Alaska Airlines offers a 24-hour cancellation policy. If you cancel your flight within 24 hours of booking, you are eligible for a full refund, regardless of the fare type. This policy applies to all tickets booked directly through Alaska Airlines.

Refundable vs. Non-Refundable Tickets

  • Refundable Tickets: These tickets can be cancelled at any time, and you will receive a full refund to your original form of payment.
  • Non-Refundable Tickets: For non-refundable tickets, you may receive a credit for future travel, minus any applicable fees. The credit can be used within one year from the original purchase date.

Saver Fares

Saver fares are Alaska Airlines’ most restrictive tickets. These are non-refundable and non-changeable. If you cancel a Saver fare, you will not receive a refund or credit.

Flight Changes and Fees

Depending on your ticket type, changing your flight instead of cancelling may incur fees. Refundable tickets generally have no change fees, while non-refundable tickets may have a fee unless you are a Mileage Plan MVP Gold or 75K member.

Step 2: Gather Your Information

Before you start the cancellation process, make sure you have the following information handy:

  • Your booking confirmation number
  • The email address or phone number used to book the flight
  • Personal identification details (name, date of birth, etc.)

Step 3: Cancel Your Flight Online

The easiest way to cancel your Alaska Airlines flight is through their website. Follow these steps:

  1. Visit the Alaska Airlines Website: Go to www.alaskaair.com.
  2. Log In: Click on the “Sign In” button at the top right corner of the page. Enter your Mileage Plan number and password, or use your email address and password.
  3. Manage Your Booking: Once logged in, navigate to the “Manage” tab. Click on “My Trips” to view your upcoming trips.
  4. Select the Flight to Cancel: Find the flight you want to cancel and click on it to open the booking details.
  5. Cancel the Flight: Look for the “Cancel” option within the booking details. Click on it and follow the prompts to confirm the cancellation.
  6. Review and Confirm: Review the cancellation details, including any fees or credits that may apply. Confirm the cancellation to finalize the process.

Step 4: Cancel Your Flight via Mobile App

If you prefer using your mobile device, you can also cancel your flight through the Alaska Airlines mobile app:

  1. Download the App: Ensure you have the Alaska Airlines app installed on your smartphone. It’s available for both iOS and Android devices.
  2. Log In: Open the app and sign in with your Mileage Plan account.
  3. Manage Your Trip: Tap on “Trips” to view your upcoming flights.
  4. Select and Cancel: Find the flight you wish to cancel, tap on it, and then select the “Cancel” option. Follow the prompts to complete the cancellation.

Step 5: Cancel Your Flight by Phone

If you encounter any issues online or prefer speaking to a representative, you can cancel your flight by calling Alaska Airlines’ customer service:

  1. Call Customer Service: Dial 1-866-201-5842 (1-866-ALASKAAIR).
  2. Provide Your Details: Have your booking confirmation number and personal details ready. Inform the representative that you wish to cancel your flight.
  3. Confirm the Cancellation: The representative will guide you through the cancellation process and inform you of any applicable fees or credits. Confirm the cancellation to finalize it.

Step 6: Follow Up

After cancelling your flight, check your email for a cancellation confirmation. This email will contain details about your refund or credit. If you don’t receive an email, log back into your Alaska Airlines account to verify the cancellation status.

Conclusion

Cancelling an Alaska Airlines flights can be done easily through their website, mobile app, or by contacting customer service. Understanding the airline’s cancellation policies and having all necessary information at hand will make the process smoother. Always review your cancellation details and follow up to ensure everything is processed correctly. Safe travels!