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How to Build B2B Customer Relationships in 2024

In a business world of increasingly digital connections, it’s never been so tough to foster genuine and meaningful relationships that are built on those old-fashioned pillars of trust and mutual benefit. The rules of engagement may have changed, but our human needs certainly haven’t. We’re still social animals. People still buy from people. And those firmer, more authentic connections are still the ones that bring the most rewards for all parties. On a personal and a financial level.

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In this article, we’ll share our experiences and insights on cultivating a culture of trust, effective communication, and mutual respect in your B2B relationships. So, if you’re ready to transform your business interactions from transactional to transformative, read on and discover how to build better B2B business relationships that last.

What is a B2B customer relationship?

B2B stands for “business to business.” Unlike B2C relationships, which are focused on serving individual consumers, B2B sales are all about providing products or services to other businesses. When it comes to B2B relationships, it’s all about creating a connection and interaction that benefits both businesses.

More than just an exchange of goods and services

But it’s not just about the exchange of goods or services. A successful B2B relationship is built on trust, communication, and mutual benefit. Both parties need to be invested in each other’s success, and that’s what makes these relationships so valuable and long-lasting.

Communication and transparency

So, how do you create a successful relationship with your b2b buyers? It all starts with effective communication. You need to be transparent about your needs, expectations, and goals. This will help you understand each other’s businesses better and build trust. And when you communicate regularly, you can identify potential issues before they become problems, which allows you to be more proactive in finding solutions.

Long-lasting benefits all-round

Ultimately, a B2B relationship is a partnership where both parties work together towards a common goal. It’s not just about making a sale but about building a relationship that benefits both businesses in the long run. By focusing on communication, trust, and mutual benefit, you can create strong long-term relationships that will help your business thrive.

Let’s look a little closer at those benefits before we look at how you can build them for your business and its customers.

What are the benefits of having a strong B2B relationship?

More satisfied customers

Having a strong B2B relationship can be a game-changer for your business. Why? Well, for starters, it can give you a better understanding of your customer’s needs, which allows you to tailor your products or services accordingly. This means happier customers and better customer experience, which can lead to customer loyalty.

Happier customers = more loyal customers

Speaking of loyalty, that’s another benefit of strong B2B relationships. When your customers are happy with what you’re providing them, they’re more likely to stick around. Depending upon which study you read, acquiring new customers is up to 25 times more expensive than retention of existing ones. (No, that’s a typo, and I’ve not missed a decimal place there!)

So, strong B2B relationships are a smart strategy for your bottom line.

More referrals

Strong B2B relationships can also increase the chance of receiving referrals. When your customers are happy with your services, they’re more likely to recommend you to other potential customers in their network. And word-of-mouth referrals can be particularly valuable, as they often carry more weight than traditional advertising. They are higher qualified, convert better, and have higher lifetime value. Tick Tick Tick.

Reduced service costs

Finally, strong B2B relationships with frequent customer communication can lead to a reduction in service costs. Why? Because when your customers are satisfied, and their issues are resolved quickly and effectively, there’s less need for extensive customer support. This not only saves your business money but it also frees up your support team’s time, allowing them to focus on tasks that add more value to your company.

So, to sum it all up, investing in building strong B2B relationships is a smart move for your business. It can lead to happier customers, increased loyalty, higher chances of referrals, and reduced service costs.

Just remember, nurturing these relationships is key to continued success. And on that note…

Our 6 top tips for creating B2B customer relationships that are built to last

Maintaining positive connections with your customers can increase trust, loyalty, and overall profitability. Here are ten effective tips for creating stronger B2B customer relationships and growing your business.

1. Make an effort to understand your prospects and customers

Thorough research is key here. By analyzing customer stakeholder preferences, pain points, and budget constraints, you can create detailed buyer personas that help you tailor your products and services to their needs.

Let’s say you’re selling software to small businesses. Through your research (or current customer feedback), you discover that many small businesses struggle with managing their finances. You also learn that they’re looking for a solution that’s affordable, easy to use, and can integrate with their existing systems. Armed with this knowledge, you can create a buyer persona that reflects these characteristics and tailor your software accordingly.

By tailoring your products and services to their specific needs, you’re showing that you’re invested in their success, which can lead to increased loyalty and repeat business. Creating detailed buyer personas also helps to communicate more effectively with your customers, building trust, credibility, and understanding.

2. Active listening

Active listening is a crucial component of fostering trust between your company and your B2B clients. It involves not just hearing what your clients are saying but truly understanding their concerns, objections, and motivations. By taking the time to listen to your clients actively, you’re showing them that you value their opinions and are invested in their success.

In her book You’re Not Listening, Kate Murphy breaks down some of the inherent issues with both listening and hearing that most of us deal with. In fact, she suggests, despite thinking that we’re good at listening, we’re often just waiting to insert our own witty thoughts or opinions into the conversation. With sales, it’s no different: you hear a customer speak about their need, and you’re already cataloging the best way to meet it in your head in real time. Sales 101, right?

Wrong. In order to go above and beyond, you need to listen between the lines and hear what the person is really asking about. Murphy recommends that you do this by trying to go a whole conversation without talking unless you’re responding to a question. By doing so, you give the person ample opportunity to talk about what they care about, and you take your brain out of the cycle of always trying to think about the next topic. You can be in the moment of the conversation.

The result is more depth to the conversation, more understanding, more trust, and longer-lasting personal relationships.

3. Arm your sales team with knowledge

Ensuring that your sales team is well-informed about customer needs and preferences is crucial to building successful B2B relationships. By providing your reps with comprehensive customer data and analytics, you’re giving them the tools they need to tailor their sales process and corresponding touchpoints so that they can act as trusted advisors rather than just pushing for a sale. Your CRM (customer relationship management system) can also play a big part here, taking advantage of the benefits of automation to boost your account management game.

Let’s use a different example this time: You’re selling logistics services to businesses. Through your research, you’ve discovered many business customers are struggling with managing their supply chain and logistics operations. (Sound familiar…?) They’re looking for solutions that are cost-effective, efficient, and reliable. Armed with this knowledge, you provide your sales team with comprehensive customer data and analytics that reflect these pain points. You also train them to adopt a consultative selling approach, where they act as trusted advisors, providing solutions that meet the unique needs of each customer.

By doing this, your sales team can offer solutions that are tailored to each customer’s supply chain and logistics needs. This builds trust and credibility, which are essential for any successful B2B relationship. It also leads to increased customer satisfaction and loyalty, which can result in repeat business and referrals.

4. Maximize the value you offer

When it comes to delivering value to your customers, it’s important to understand your competition and what sets you apart. By doing so, you can showcase your strengths and unique features and convince your customers that investing in your products or services is the right decision.

Your customer base may have a lot of options when it comes to choosing a product or service. Every day they’re bombarded with ads and sales pitches from your competitors. All just a mouse click away. So, how do you stand out from the crowd and convince them to choose you?

One way is to understand your competition. What are they offering? What are their strengths and weaknesses? By doing your research, you can identify gaps in the market and opportunities to differentiate yourself from your competitors.

Once you’ve identified your strengths and unique features, it’s important to showcase them to your customers. This can be done through marketing materials, sales pitches, and customer testimonials. Qwilr’s Enterprise Sales Template can demonstrate perfectly the lengths you’ve gone to understand their needs and tailor your solutions them. It’s not just about having a great product or service – it’s about demonstrating your value proposition and justifying their decision to choose you.

5. A personalized approach

When it comes to building strong and lasting B2B relationships, establishing a personalized approach in your interactions with customers is key. This involves using a friendly tone in every correspondence and customizing your products or services to suit clients’ specific needs.

Think about it this way – your customers want to feel valued and appreciated. They want to know that you understand their unique needs and will go the extra mile to meet them.

Establishing a friendly tone in your client interactions can be as simple as using their name in emails and phone calls (or social media messages) or asking about their day. Like Dale Carnegie said in his seminal communications book ‘How to Win Friends and Influence People:

“A person’s name is to him or her the sweetest and most important sound in any language.”

Another way to establish a personalized approach is to customize your products or services to suit clients’ specific needs. This involves taking the time to understand their business and tailoring your offerings to meet their unique requirements.

By doing so, you’re demonstrating that you’re invested in their customer success and are willing to work with them to find the best possible solutions. It becomes more of a partnership than a salesman-customer relationship.

6. On-going effort for long-lasting rewards

Building a strong relationship is an ongoing process that requires time, effort, and resources. It’s not a “one and done” but a continuous effort to prioritize exceptional customer support, display empathy in all interactions, and actively seek new ways to delight your clients.

One way to continuously invest in customer relationship strategies is to provide exceptional customer support. This means B2B companies being responsive to their clients’ needs and concerns, and providing timely and effective solutions. Demonstrating your commitment to their success and building on that sense of trust and loyalty.

You want to go above and beyond to exceed your customer’s expectations and provide exceptional value. This doesn’t have to be a grand gesture. It could be as simple as sending a personalized thank-you note or offering a free trial of a new product or service. In this respect, a little effort goes a long way!

Remember, trust comes by actions, not words – so focus on genuinely listening and responding to your customers to achieve authentic, mutually beneficial relationships built to stand the test of time.

At Qwilr, we create sales experiences that help narrow this buyer-seller gap even further. To help impress, engage, and empower your buyers. Try it free and see for yourself.

An Expert Guide to Coffee Beans: How to Buy the Best Coffee Beans for You

When buying coffee beans, the most important things to consider are roast date for freshness, roast level for taste preference, bean origin for unique flavors, and processing method. Choose between single-origin or blend, and opt for ethically sourced, fair-trade, or organic beans for sustainability when possible.

Introduction

I spend the bulk of my days working as a coffee roaster. I’ve been roasting at multiple locations for years and love the small nuances within coffee. When I started in the coffee business, I knew I loved coffee, but that was pretty much the extent. I’ve spent countless hours tasting many different coffees with top-level industry leaders and trying to make the best flavors possible from the green coffee I roast daily.

What Are Coffee Beans?

Coffee beans are the Coffea plant’s seeds, mainly consisting of the Coffea arabica and Coffea canephora (Robusta) species. The Arabica varietal produces less yield but a generally higher grade bean than the Robusta. Robusta coffee beans have a higher caffeine content and are resurgent in recent years. They are the main ingredient in brewing coffee, one of the most popular beverages consumed worldwide. The beans are roasted to varying degrees, releasing complex flavors and aromas contributing to the coffee’s final taste.

There is no such thing as espresso-specific beans; rather, espresso is a brewing method that extracts coffee under a high nine-bar pressure. However, certain beans or blends may be marketed as “espresso beans” because their flavors and characteristics are well-suited for the espresso-making process. Typically, these beans blend different Arabica beans with a medium to medium dark roast profile, offering a balanced flavor, body, and crema for espresso shots.

What to Consider When Buying Coffee Beans

Mixing freshly roasted beans for a blend. Photo by Sara Wass courtesy of Jeff Sutton

1. What’s Your Preferred Flavor Profile?

Think about the flavors you enjoy in your coffee—fruity, floral, chocolatey, or nutty. Knowing your preferences will help guide your bean selection. Arabica beans tend to offer a wider range of flavors depending on where they are grown, while Robusta offers a bolder taste. Don’t be afraid to experiment and try new beans to find your perfect match!

2. Do You Have a Favorite Roast Level?

Roast levels—light, medium, or dark—influence your coffee’s flavor, body, and acidity. Light roasts retain more of the bean’s natural flavors and can be harder to extract due to the density of the bean, while dark roasts develop richer, bolder notes and combine well with milk-based drinks like lattes and cappuccinos. Consider your taste preferences and brewing method when selecting a roast level.

3. What Will Your End Product Be?

Depending on whether you are looking for a latte with syrup added or a straight shot of espresso can determine what bean is best for you. Blends that are medium to medium dark tend to work best with blended drinks.

4. Are You Into Single-Origin or Blends?

Single-origin beans come from one specific region, such as offering unique flavors tied to that area. These generally are used for more traditional coffee brewing methods but have seen an increase in espresso use over the last 10 years. Blends combine beans from various regions, creating a harmonious mix of flavors. Many times these use South American beans sourced from Brazil and Colombia. Ask yourself if you want to explore regional tastes straight or enjoy a well-balanced blend that pleases everyone.

5. How Important Are Sustainability and Ethical Sourcing to You?

Consider the impact of your coffee choice on the environment and coffee farmers. Look for fair-trade, organic, or Rainforest Alliance-certified labels to support ethical and eco-friendly practices. Some smaller roasteries may not have their product labeled as organic because of the expense of certification, but they often still use organic beans. Hence, it’s best to talk directly to the people who buy them to find out all the information about sourcing.

Remember, experimenting and finding the beans that make your taste buds dance is always a good idea!

How Much Should Coffee Beans Cost?

Prices for coffee beans vary based on factors like quality, origin, and sustainability practices. Here’s a rough guide to common price points:

Budget ($5-$10/lb): Expect decent quality beans, likely a blend or lower-grade single-origin. The flavor may be less complex.
Mid-range ($10-$20/lb): You’ll find a wide selection of single-origin and high-quality blends with more nuanced flavors and ethical sourcing options.
Premium ($20+/lb): These beans come from rare, exotic origins or are highly sought after for their exceptional flavors. Generally, they consist of single-lot crops coming from one farm. Expect top-notch quality but at a higher cost.

Features to Look Out for and Avoid When Purchasing Beans

Keep the following in mind when you are choosing coffee beans:

Roast Date

Coffee beans reach their peak of flavor within weeks of being roasted, and timing is crucial to ensure you get the most out of your beans. Be hesitant about “best by” on coffee bags, as this gives you no clear idea when the product was made. http://kinggimp.com/

Oil Levels

Although some people only drink dark roasted coffee, these beans tend to have a high oil content. This can be extremely hard on home espresso grinders and can stop machines in their tracks. If you are prone to dark roasts, choose a bean that doesn’t shine with oil.

What Are the Different Kinds of Coffee Beans?

So, let’s continue into the fantastic world of coffee beans. Here’s a quick rundown of the benefits and downsides of each coffee bean type.

1. Arabica (Coffea arabica)

First up, we have Arabica, the superstar of the coffee world. These whole beans are all about quality and flavor, making up around 60-70% of global coffee production. Arabica beans thrive at higher elevations, which gives them a smooth and nuanced taste profile. These are most commonly seen with both African and South American Coffees. Their bright acidity and delightful aroma make them perfect for a refined coffee experience. These beans produce a lower final product than Robusta and will cost more due to the lower yield per acre.

Benefits
- Wide range of flavors and aromas suitable for diverse preferences
- Generally considered the highest quality and smoothest taste
- Lower caffeine content, for those who prefer a gentler kick
Keep in Mind
- More susceptible to diseases and pests, leading to higher prices
- Can be inconsistent in flavor due to variations in growing conditions
- Lower caffeine content for those who need a stronger boost

2. Robusta (Coffea canephora)

Now, let’s talk about Robusta. These beans pack a punch and are the definition of bold coffee! They’re super resilient, growing at lower elevations, and are more resistant to diseases. Robusta beans contain nearly double the caffeine of Arabica, giving you that extra boost. Their flavor profile tends to be more robust, with a distinct earthiness. If you’re looking for a strong cup of coffee or a strong darker espresso, Robusta might be your go-to!

Benefits
- Higher caffeine content for an energizing kick
- More affordable due to its hardiness and resistance to diseases
- Strong, bold flavors, great for espresso and traditional Italian-style coffee
Keep in Mind
- Flavor profile may be too harsh or bitter for some palates
- Less variety in flavor compared to Arabica
- Higher caffeine content, which may not be ideal for some people

3. Liberica (Coffea liberica)

Next up is Liberica, a rare gem in the coffee world. Grown mainly in Southeast Asia, Liberica beans have a unique, fruity flavor profile, often with notes of floral or woody flavors. These beans are cherished for their distinctive taste, so if you’re a coffee adventurer, you should try Liberica!

Benefits
- Unique and rare flavors for adventurous coffee lovers
- Contributes to coffee biodiversity, supporting a wider range of farming options
- Can potentially thrive in areas where Arabica and Robusta struggle
Keep in Mind
- Limited availability, making it more difficult to find
- Can be more expensive due to its rarity
- Flavors may not appeal to everyone, as they can be quite unique

4. Excelsa (Coffea liberica var. dewevrei)

Last but not least, we have Excelsa, a variety of Liberica that grows in the same regions. Although it’s not as common, Excelsa has a following for its extraordinary flavor complexity. With a blend of tart, fruity, and nutty notes, this coffee bean is perfect for those who love to explore unconventional tastes. Give it a shot, and you might just find a new favorite!

Benefits
- Offers a complex flavor profile, perfect for those who crave novelty
- Similar to Liberica, it contributes to coffee biodiversity
- Unique choice for impressing fellow coffee aficionados
Keep in Mind
- Even more scarce than Liberica, so finding it can be a challenge
- May be more expensive due to limited production
- Unconventional flavors might not suit all taste preferences

I hope this helps you appreciate the wonderful variety of coffee available and allows you to try something new.

Tips for Storing and Enjoying Your Coffee Beans

Now that you’ve got a better idea of picking the right coffee beans, let’s talk about keeping them fresh and getting the most out of each delicious sip. Here are some tips to help you store and enjoy your coffee beans like a pro.

1. Proper Storage Techniques for Maintaining Freshness

Keep your beans in an airtight container: Exposure to air can cause your beans to go stale faster, so make sure they’re sealed up tight.
Store them in a cool, dark place: Avoid direct sunlight and high temperatures, as they can affect the flavor and freshness of your beans.
Don’t store them in the fridge or freezer: Contrary to popular belief, moving beans from a freezer or fridge to room temperature can introduce moisture, a coffee bean’s worst enemy!

2. Grinding Coffee Beans for Optimal Flavor

Grind your beans just before brewing: Freshly ground coffee releases more flavor and aroma, making for a more enjoyable experience.
Match your grind size to your brewing method: Different brewing methods require different grind sizes for the best results. For example, use a fine grind for espresso and a coarser grind for a French press and cold brew.
Invest in a good-quality grinder: A burr grinder will give you a more consistent grind, translating to better-tasting coffee. When dealing with espresso, a grinder with stepless or infinite adjustments is ideal for dialing in your shots to perfection.

3. Experimenting With Brewing Methods

Try different brewing methods: Each method brings out different flavors and characteristics in your coffee. Have fun trying pour-over, French press, Aeropress, espresso, and more!
Adjust your brewing variables: Tweak your water-to-coffee ratio, water temperature, and brewing time to find the perfect cup tailored to your taste buds.
Don’t be afraid to mix it up: Remember, coffee is all about personal preference, so feel free to get creative and blend beans, adjust your brewing technique, or even try new coffee-based recipes.

And there you have it! Keep these tips in mind, and you’ll be on your way to enjoying your perfect cup of coffee. Cheers to your coffee journey!

Find the Right Coffee Beans for You

It’s key to vary your types of beans and to try different roast levels and origins to find out what suits you best. But the one thing to always remember with coffee is that no one except your taste buds can tell you what you like best.

If you have questions about the best way to brew your favorite beverage or what espresso machine may be best for you, reach out to me or a fellow Coffee Expert at Curated and let us share years of coffee experience with you.

Gandeng LSP DEKOPIN, UPI Lahirkan Dosen Bersertifikasi BNSP

Tugas utama seorang pendamping Usaha Mikro, Kecil dan Menengah (UMKM) adalah bagaimana para pelaku UMKM itu bisa lebih berkembang, bisa mengetahui permasalahan-permasalahannya, dari yang tidak tahu menjadi tahu, dari tidak terampil menjadi terampil, yang tentunya sesuai dengan standar-standar yang ditetapkan.

Pernyataan tersebut disampaikan Direktur Lembaga Sertifikasi Profesi Dewan Koperasi Indonesia (LSP DEKOPIN) Ujang Gunawan, S.E., M.M., dalam sambutannya pada kegiatan Bimbingan Teknis bonus new member 100 dan Sertifikasi BNSP Skema Pendamping UMKM bagi dosen di lingkungan Universitas Pendidikan Indonesia (UPI) yang diselenggarakan secara tatap muka, di Auditorium Lantai 6, Gedung FPEB Kampus UPI Jalan Dr. Setiabudhi Nomor 229 Bandung, Rabu dan Kamis (5-6/04/2023).

Ditegaskan Ujang,”Para pendamping diharapkan bisa membimbing mereka untuk menjadi UMKM yang bisa mengembangkan dirinya sendiri, yang bisa mengidentifikasi permasalahannya sendiri, sehingga mampu memecahkan persoalannya sendiri. Pada akhirnya mereka yang sudah terampil dan memiliki pengetahuan yang baik akan memiliki attitude yang baik.”

Harapannya, lanjutnya, mereka sudah terbiasa dengan pekerjaan-pekerjaan yang standar, karena membiasakan diri dengan pekerjaan-pekerjaan yang sesuai Standar Kompetensi Kerja Nasional Indonesia (SKKNI).

“Saya yakin akan kemampuan para peserta Bimtek ini, karena kami berada di tempat yang tepat, di suatu kampus yang teramah, maka dampaknya akan mudah bagi Asesor untuk merekomendasikan, untuk menggali potensi-potensi kompetenasi Bapak Ibu dalam rangka menjadi pendamping UMKM yang kompeten,” ungkapnya.

Bimtek ini mengajarkan Standar Kompetensi Kerja Nasional Indonesia (SKKNI) di bidang pendampingan yang nantinya akan diterapkan di lapangan. Jadi, mereka-mereka para UMKM yang akan didampingi itu akan mendapatkan pendamping yang kompeten, yang mengetahui standar kompetensinya, sehingga para UMKM bisa mengembangkan dirinya sendiri sesuai standarnya.

Dijelaskannya,”Melalui kegiatan Bimtek dan Sertifikasi ini, diharapkan seluruh peserta lulus menjadi motivator penggerak bagi UMKM, karena memang sejatinya adalah seorang pendamping.”

Sebagai tanda bukti kelulusannya, ujarnya lagi, akan diterbitkan sertifikat pengakuan kompeten, dan tentu harapannya dengan adanya sertifikat tersebut akan lebih meningkatkan kepercayaan diri dan membawa dampak yang positif bagi pendamping maupun kepada yang didampingi.

Kegiatan Bimbingan Teknis dan Sertifikasi Badan Nasional Sertifikasi Profesi (BNSP) Skema Pendamping UMKM bagi dosen di lingkungan Universitas Pendidikan Indonesia ini tentu sangat mendukung program Pemerintah lewat BNSP, karena memang BNSP itu mempunyai kewajiban untuk melakukan sertifikasi kepada seluruh tenaga kerja dan semua profesi yang ada di Indonesia.

“Kegiatan Bimbingan Teknis dan Sertifikasi BNSP untuk Pendamping UMKM ini akan diakhiri dengan uji kompetensi. Kami dari LSP sudah menyiapkan 11 hingga 13 Asesor yang akan mendampingi peserta untuk melakukan assessment,” ujarnya.

Berdasarkan data dari BNSP, tercatat hanya 5 juta tenaga kerja yang berkompeten dari berbagai profesi. Potensi tenaga kerja professional ini terus dioptimalkan oleh BNSP dengan memberikan lisensi kepada LSP-LSP di bidang atau sektornya masing-masing. Harapan Pemerintah bahwa semua tenaga kerja dan semua individu itu harus kompeten.

Tolak Karangan Bunga, Keluarga Minta Sumbangan Kematian Dialihkan Buat Amal Atas Nama Kiki Fatmala

Kematian Kiki Fatmala meninggalkan duka data sgp yang mendalam. Keluarga pun sudah memberikan pernyataan resminya.

Hal ini terungkap dalam postingan terbaru akun resmi Kiki Fatmala di Instagram,

Di situ, keluarga mengatakan bahwa pemakaman Kiki Fatmala nantinya akan digelar secara tertutup. Hanya keluarga dan kerabat yang hadir.

“Kami dengan tulus meminta agar media dan publik menghormati keinginan privasi keluarga kami selama masa sulit ini,” tulisnya.

Tak cuma itu, keluarga juga menolak kiriman karangan bunga. Alih-alih karangan bunga, mereka meminta agar uang tesebut disumbangkan untuk amal.

“Bagi yang ingin mengirimkan karangan bunga, keluarga meminta agar digantikan dengan sumbangan kepada badan amal sebagai penghormatan untuk Kiki Fatmala,” ungkapnya.

Sebagai penutup, keluarga mengucapkan terima kasih kepada semua pihak yang menghargai keputusan ini.

“Kami mengucapkan terima kasih banyak kepada para penggemar, teman-teman dan rekan-rekan beliau atas pesan-pesan simpati dan dukungannya,” tuturnya.

“Kami sangat menghargai pengertian rekan-rekan semua selama masa sulit ini. Terima kasih,” imbuhnya.

Seperti diketahui, Kiki Fatmala meninggal dunia pada hari ini, Jumat (1/12/2023). Pemain Si Manis Jembatan Ancol ini tutup usia akibat penyakit kanker.

Sebelumnya, Kiki Fatmala sempat mengaku mengidap kanker paru-paru. Namun setelah beberapa kali menjalani perawatan, dia mengaku sudah sembuh.

Kiki Fatmala juga beberapa kali muncul di televisi dan menceritakan mengenai perjuangannya melawan penyakit kanker.

Tingkatkan IKU Perguruan Tinggi, UPI Selenggarakan Bimtek dan Sertifikasi

Menurut Wakil Rektor Bidang Pendidikan dan Kemahasiswaan Universitas Pendidikan Indonesia (UPI) Prof. Dr. H. Didi Sukyadi, M.A., tercatat sebanyak 62 orang dosen muda mengikuti kegiatan Bimbingan Teknis dan Sertifikasi BNSP Skema Pendamping UMKM bagi dosen di lingkungan UPI. Tujuannya Mahjong Ways adalah untuk meningkatkan capaian Indikator Kinerja Utama (IKU) Perguruan Tinggi dan juga untuk mendapatkan sertifikat kompetensi.

Kegiatan ini juga diikuti oleh dosen dari Universitas Kristen Maranatha dan Universitas INABA. Pelaksanaannya di Auditorium Lantai 6, Gedung FPEB Kampus UPI Jalan Dr. Setiabudhi Nomor 229 Bandung, Rabu dan Kamis (5-6/04/2023).

Lebih lanjut Prof. Didi menegaskan bahwa penyelengaraan kegiatan ini erat kaitannya dengan peningkatan capaian IKU 4, sementara itu IKU memiliki 8 indikator. Adapun penanggungjawab atas capaian IKU 4 adalah Dosen Tetap pada Prodi Pendidikan Ekonomi FPEB UPI Prof. Dr. Amir Machmud, S.E., M.Si., dimana kompetensinya di bidang Ekonomi, Keuangan dan Perbankan Syariah.

Untuk menunjang hal tersebut, Universitas Pendidikan Indonesia (UPI) menggandeng Lembaga Sertifikasi Profesi Dewan Koperasi Indonesia (LSP DEKOPIN) yang sudah mendapatkan pengakuan dari Badan Nasional Sertifikasi Profesi (BNSP) pada tahun 2017 untuk melakukan sertifikasi kepada dosen UPI melalui kegiatan bimtek tersebut, sehingga berkonstribusi untuk capaian skor IKU.

“Salah satu poin yang diminta dalam IKU 4 itu adalah setiap dosen diminta untuk memiliki sertifikat kompetensi. Contoh sertifikat kompetensi itu bisa diperoleh melalui program Peningkatan Keterampilan Teknik Instruksional (PEKERTI), program Asisten Ahli (AA), kemudian juga program sertifikasi dalam bidang yang lain. Untuk melakukan sertifikasi kepada dosen, UPI melalui bidang IKU 4 menggandeng LSP DEKOPIN,” ungkap Prof. Didi.

Jadi, lanjutnya, tujuan utama penyelenggaraan kegiatan ini adalah nantinya dosen-dosen muda tersebut dilatih untuk mendapatkan pengetahuan, keterampilan, dan juga sertifikat kompetensi, sehingga jika suatu saat ada program-program yang terkait dengan UMKM yang memerlukan pendampingan, mereka bisa terlibat. Ini menjadi sangat penting bagi yang bersangkutan untuk memperoleh pengalaman, karena mereka sudah menjadi konsultan yang certified. Jadi manfaatnya ganda, tidak hanya sekedar sertifikat tapi juga knowledge.

“Mohon diikuti kegiatan ini dengan serius dan harus lengkap. Kegiatan ini bermanfaat bukan hanya untuk sekedar mendapatkan sertifikat, juga bukan hanya untuk memenuhi angka IKU, tapi dengan kondisi usia yang masih muda-muda, masih banyak harapan untuk berkarya untuk memenuhi unsur Penilaian Angka Kredit Dosen (PAK),” pungkasnya.

Penuhi Panggilan Pemeriksaan Kasus Pemerasan SYL, Alex Tirta Siap Dikonfrontir dengan Tersangka Firli Bahuri

Bos Hotel Alexis sekaligus Ketua Harian PBSI Tirta Juwana Darmadji alias Alex Tirta memenuhi panggilan pemeriksaan sidney prize terkait kasus pemerasan yang dilakukan Ketua Komisi Pemberantasan Korupsi (KPK) non-aktif Firli Bahuri terhadap mantan Menteri Pertanian (Mentan) Syahrul Yasin Limpo alias SYL di Bareskrim Polri, Kebayoran Baru, Jakarta Selatan, Jumat (1/12/2023).

Pantauan Suara.com, Alex yang mengenakan kemeja putih tiba di lokasi sekitar pukul 08.43 WIB.

Dia langsung bergegas masuk ke ruang pemeriksaan.

“Nanti ya nanti,” singkat Alex.

Sementara kuasa hukum Alex, Lina Novita memastikan kliennya siap buka-bukaan dengan penyidik. Termasuk jika nantinya dikonfrontir dengan Firli yang juga diperiksa hari ini.

“Oh (dikonfrontir) siap pasti,” ujar Lina.

Pada Jumat (3/11/2023) lalu ketika kasus ini masih dalam tahap penyidikan, Alex juga pernah diperiksa sebagai saksi di Polda Metro Jaya. Ketika itu penyidik menggali terkait status rumah Kertanegara Nomor 46, Kebayoran Baru, Jakarta Selatan yang diklaim disewa Firli melalui dirinya.

Rumah Kertanegara Nomor 46 tersebut merupakan salah satu objek yang digeledah penyidik terkait perkara ini. Seusai diperiksa Alex mengakui rumah tersebut disewa Firli seharga Rp 650 juta.

Selain memeriksa Alex, penyidik gabungan Subdit Tipidkor Ditreskrimsus Polda Metro Jaya dan Dittipidkor Bareskrim Polri juga akan memeriksa Firli. Ketua KPK non-aktif tersebut diperiksa untuk pertama kalinya setelah berstatus tersangka pada Rabu (22/11/2023) lalu.

Firli melalui kuasa hukumnya telah mengonfirmasi akan hadir memenuhi panggilan pemeriksaan hari ini pukul 09.00 WIB. Namun hingga pukul 08.58 WIB belum terlihat hadir.

Resmi Jabat Kasad, Jenderal Agus Subiyanto Punya Harta Rp 19,3 Miliar

Jenderal TNI Agus Subiyanto resmi agen judi bola menjabat sebagai Kepala Staf TNI Angkatan Darat (Kasad) setelah upacara serah terima jabatan (sertijab) di Markas Besar TNI AD (Mabesad), Jakarta, Jumat (27/10/2023). Jenderal Agus menggantikan Jenderal Dudung Abdurachman yang memasuki masa pensiun.

Lantas berapa harta Jenderal Agus Subiyanto?

Mengutip dari elhkpn.kpk.go.id, Jumat (27/10/2023), Jenderal Agus Subiyanto memiliki harta Rp 19,3 miliar. Hal itu berdasarkan LHKPN yang terakhir dilaporkannya pada 31 Maret 2023 untuk laporan periodik 2022.

Harta Jenderal Agus didominasi tanah dan bangunan dengan nilai total Rp 16 miliar. Mantan Wakasad itu memiliki 11 bidang tanah dan bangunan yang tersebar di Bandung, Bandung Barat, Pangandaran, Karanganyar, Poso, Cimahi, Bogor, dan Jakarta Timur.

Sementara untuk kendaraan, Jenderal Agus Subiyanto mengaku hanya memiliki satu unit mobil Nissan dengan nilai Rp 70 juta. Selain itu, Jenderal Agus juga memiliki harta bergerak lainnya senilai Rp 1,59 miliar, dan harta berupa kas dan setara kas senilai Rp 1,6 miliar.

Dalam LHKPN itu, Agus mengaku tidak memiliki utang. Dengan demikian, total harta Jenderal Agus Subiyanto senilai Rp 19.338.276.593.

Diberitakan, Panglima TNI Laksamana Yudo Margono memimpin upacara sertijab Kasad dari Jenderal Dudung Abdurachman kepada Jenderal Agus Subiyanto, di Mabesad, Jakarta, Jumat (27/10/2023).

Seusai upacara, Panglima TNI menyampaikan terima kasih dan apresiasi kepada Jenderal TNI Dudung Abdurachman dan meminta Jenderal Agus untuk melanjutkan program-program kerja yang telah dicanangkan.

Sementara itu, Jenderal Agus Subiyanto mengucapkan terima kasih atas kepercayaan yang diberikan oleh Presiden Jokowi terhadapnya. Jenderal Agus berkomitmen melanjutkan program-program kerja yang dicanangkan oleh Dudung. Agus juga menegaskan komitmennya untuk menjaga netralitas TNI AD menghadapi Pemilu 2024.

“Tadi sudah disampaikan oleh Panglima kami sudah menegaskan kepada seluruh prajurit untuk netral, tidak memihak satu pasangan calon,” kata Agus.

Dalam kesempatan ini, Jenderal Agus pun memohon doa agar dapat menjalankan tugas barunya sebagai Kasad dengan amanah.

“Mohon doanya, mudah-mudahan saya bisa menjalankan tugas ini dengan amanah,” kata Jenderal Agus Subiyanto.

Ini Hasil Penggeledahan Polisi di Rumah Firli di Bekasi dan Kertanegara

Polda Metro Jaya mengungkap hasil penggeledahan di kediaman Ketua Komisi Pemberantasan Korupsi (KPK), Firli Bahuri di Villa Galaxy, Jaka Setia, Bekasi Selatan, Bekasi dan rumah di Jalan www.lebristolbeirut.com/ Kertanegara, Kebayoran Baru, Jakarta Selatan terkait kasus dugaan pemerasan pimpinan KPK pada eks Menteri Pertanian (Mentan), Syahrul Yasin Limpo (SYL).

Dirreskrimsus Polda Metro Jaya Kombes Ade Safri Simanjuntak mengatakan, pihaknya menyita sejumlah barang bukti di sebuah rumah di Kertanegara. Namun, Ade tak menjelaskan secara terperinci bukti tersebut. “Ada beberapa barang bukti yang kita lakukan penyitaan di spot penggeledahan rumah Kertanegara nomor 46,” kata Ade kepada wartawan di Jakarta, Jumat (27/10/2023).

Ade mengatakan, penggeledahan tersebut dilakukan guna mengumpulkan alat bukti, sekaligus menentukan tersangka kasus tersebut. “Jadi sudah saya sampaikan bahwa semua barbuk (barang bukti) yang disita penyidik, semua spot yang dilakukan penggeledahan, dalam rangka mengumpulkan bukti,” katanya.

Dia berharap dengan bukti itu, maka tindak pidana korupsi yang sedang diselidiki bisa terungkap. “Semoga semakin terang dan kemudian menemukan tersangkanya,” sambung dia. Sebelumnya, Kabid Humas Polda Metro Jaya Kombes Pol Trunoyudo Wisnu Andiko mengatakan, penggeledahan di Villa Galaxy, Jaka Setia, Bekasi Selatan, dan di Jalan Kertanegara, Kebayoran Baru, Jakarta Selatan guna mengusut dugaan pemerasan pimpinan KPK terhadap eks Menteri Pertanian Mentan SYL.

Mantan Menteri Pertanian (Mentan) Syahrul Yasin Limpo alias SYL sudah menjalani pemeriksaan oleh Dewan Pengawas (Dewas) KPK, Kamis (26/10/2023). Dia dimintai keterangan terkait dugaan pertemuannya dengan Ketua KPK, Firli Bahuri.

Anggota Dewas KPK, Syamsuddin Haris enggan membeberkan soal detail materi yang didalami pihaknya saat memeriksa SYL. Meski begitu, dia membocorkan sedikit mengenai materi pemeriksaan SYL.

“Tentu kita enggak bisa buka ya, intinya Dewas itu menggali dugaan pertemuan antara Pak SYL dengan Pak FB, di mana saja, kapan saja, berapa kali dan seterusnya,” kata Syamsuddin di Gedung ACLC KPK, Jakarta, Jumat (27/10/2023).

Terkait pendalaman dugaan pertemuan tersebut, Syamsuddin menyampaikan Dewas KPK membuka peluang untuk meminta keterangan mantan ajudan Firli serta ajudan SYL. Para pihak yang diduga punya keterkaitan juga berpeluang dimintai keterangan.

Nurul Ghufron Penuhi Panggilan Dewas KPK

Wakil Ketua KPK, Nurul Ghufron memenuhi panggilan Dewan Pengawas (Dewas) KPK, Jumat (27/10/2023). Dia akan dimintai keterangan Dewas KPK terkait laporan dugaan pelanggaran etik www.osteriaposto.com mengenai pertemuan Ketua KPK Firli Bahuri serta mantan Mentan, Syahrul Yasin Limpo alias SYL.

Pantauan Beritasatu.com, Ghufron tiba di Gedung ACLC KPK, Jakarta sekitar pukul 13.35 WIB. Dia mengaku tidak ada persiapan khusus dalam menjalani pemeriksaan kali ini.

“Enggak ada persiapan apa-apa. Dipanggil mestinya tadi pagi, tetapi karena masih ada kegiatan, kami tunda siang hari ini dan kami biasa saja, seperti permintaan keterangan dan klarifikasi sebelumnya. Nanti kita update setelahnya,” ujar Ghufron di Gedung ACLC KPK, Jakarta, Jumat (27/10/2023).

Sebelumnya, sejumlah pimpinan KPK tak dapat menghadiri pemeriksaan Dewas KPK hari ini. Hal itu diketahui Dewas berdasarkan konfirmasi sekretaris pimpinan KPK.

“Yang bisa diperiksa hari ini hanya Pak Nurul Ghufron,” kata anggota Dewas KPK, Albertina Ho di Jakarta, Jumat (27/10/2023).

Pimpinan KPK lainnya urung menghadiri pemeriksaan Dewas KPK karena sejumlah alasan. “Pak Nawawi sedang sakit, Pak Johanis Tanak dan Pak Alexander Marwata sedang dinas di luar kota. Pak Ketua KPK Pak Firli minta dijadwal ulang setelah tanggal 8 November,” ujar Albertina.

Sebagai info, buntut pertemuan dengan SYL, Firli Bahuri dilaporkan ke Dewas KPK atas dugaan pelanggaran etik. Duduk sebagai pelapor yakni Komite Mahasiswa Peduli Hukum. Laporan tersebut mengacu pada aturan insan KPK tidak boleh bertemu dengan pihak yang sedang tersandung perkara di lembaga antikorupsi itu.

Untuk mendukung laporannya itu, turut dilampirkan bukti dokumentasi foto keakraban Firli dan SYL. “Laporan sudah diterima oleh pihak pengaduan masyarakat dan pelayanan publik,” ujar koordinator Komunitas Mahasiswa Peduli Hukum, Febrianes, Jumat (6/10/2023).

KPK pun tak mempermasalahkan laporan ke Dewas KPK terkait dugaan pelanggaran etik Firli. KPK menyerahkan sepenuhnya proses penanganan laporan tersebut ke Dewas KPK.

“Mari kita tunggu hasil proses tersebut, dengan tidak menyampaikan opini tanpa didasari fakta-fakta yang justru akan membuat situasi menjadi kontraproduktif,” ungkap Kabag Pemberitaan KPK, Ali Fikri, Jumat (6/10/2023).

62 Dosen Muda UPI Ikuti Bimtek dan Sertifikasi BNSP

Sebanyak 62 orang dosen muda mengikuti kegiatan Bimbingan Teknis dan Sertifikasi BNSP Skema Pendamping UMKM bagi dosen di lingkungan UPI. Tujuannya adalah untuk meningkatkan capaian Indikator Kinerja Utama (IKU) Perguruan Tinggi dan juga untuk mendapatkan sertifikat kompetensi.

Kegiatan ini juga diikuti oleh dosen dari Universitas Kristen Maranatha dan Universitas INABA. Pelaksanaannya https://soul-de-islamujeres.com/ di Auditorium Lantai 6, Gedung FPEB Kampus UPI Jalan Dr. Setiabudhi Nomor 229 Bandung, Rabu dan Kamis (5-6/04/2023).

Penanggungjawab capaian IKU 4 Universitas Pendidikan Indonesia (UPI) Prof. Dr. Amir Machmud, S.E., M.Si., mengatakan,”Pesertanya untuk saat ini sebenarnya terbuka untuk siapa pun, tetapi close informasinya, sehingga adapun dosen-dosen dari luar itu adalah mereka yang memang punya kepedulian, sekaligus tim riset di pengembangan UMKM. Peserta dari Universitas Kristen Maranatha ada 2 orang, dari INABA 1 orang, dan selebihnya adalah dosen UPI.”

Targetnya, ungkap Prof. Amir, setiap dosen itu memiliki minimal 1 sertifikasi kompetensi. Jika di UPI ada 1465 orang dosen, dan memiliki 1 saja sertifikasi kompetensi, itu sudah mencatatkan 1465 kompetensi, sehingga diharapkan IKU 4 ini menjadi tinggi atau gold standar.

Diungkapkan lebih lanjut,”Targetnya untuk tahun ini karena ada sumber dana dari Dana Abadi Perguruan Tinggi (DAPT) dan sumber lainnya, seharusnya sudah tercapai 60% dosen UPI memiliki sertifikasi kompetensi. Oleh karena itu, UPI senantiasa mendukung kegiatan ini dengan berbagai sumber pendanaan baik dari universitas, fakultas maupun dari program studi.”

Urgensinya, ungkapnya lagi, bagaimanapun juga UMKM di Indonesia itu adalah sektor terbanyak dalam sektor ekonomi sehingga kita tahu bahwa tidak semua UMKM sudah mandiri, masi diperlukan pendampingan, khususnya dari para akademisi.

“Iya, ini salah satu kepedulian Universitas Pendidikan Indonesia terhadap UMKM,” tegasnya.

Jadi, lanjutnya, program ini adalah program yang memang sudah dirancang dalam rangka pencapaian Indikator Kinerja Utama (IKU), khususnya adalah di IKU ke-4 yaitu praktisi mengajar di dalam kampus. Salah satu indikatornya adalah jumlah dosen yang memiliki sertifikasi kompetensi profesi ataupun yang dikeluarkan oleh asosiasi.

Kembali ditegaskannya,”Jadi hari ini kenapa memilih pendamping UMKM, hal ini dikarenakan UPI sudah mempunyai komitmen bagaimana mengembangkan atau memberdayakan UMKM menjadi UMKM yang unggul, mandiri dan juara. Untuk bisa mendampingi UMKM secara profesional salah satu kegiatannya adalah dengan mengikuti sertifikasi kompetensi konsultan pendamping UMKM.”

Sebenarnya, ungkap Prof. Amir, untuk menjadi pendamping UMKM itu siapapun bisa, apapun latar belakang ilmunya juga bisa. Tetapi, bagaimana teknik mendampinginya itu yang akhirnya perlu adanya bimbingan teknis, karena setiap orang pasti bertemu dengan UMKM, setiap orang pasti ingin bagaimana mengoptimalkan mereka.