In today’s fast-paced digital world, the importance of having a customer support chatbot cannot be understated. Amid the post-pandemic reset and global inflation, businesses must find efficient ways to manage operations without straining their budget or undermining quality. With Prime CX, they can go forth and seamlessly perform chatbot customization to suit their brand, products, and policies.
Prime CX lets you add company details to provide a personalized touch to your 24×7 support assistant. Customize colors, logos, images, and much more. Greetings to new customers and create guidelines to provide a unique experience to every user.
Prime CX can be easily auto-trained on your company information without any coding. A simple drag-and-no-code dashboard lets you create a chatbot in minutes. Enter the URL, upload internal files or FAQs, or add sitemaps to train Prime CX on your company information. You’ll also get a plethora of choices for chatbot customizations to suit your brand.
Chatbot Customization Abilities
Customization Features
● Maintain brand consistency in chat
● Personalize chatbots for different departments
● Customize chat experiences for users
Data Upload for Training
● Updated course catalogs
● Incorporate new policies into the AI chatbot’s knowledge
● Improve accuracy by removing outdated information
Trigger Words/Phrases
● Address queries regarding admission and campus facilities
● Provide quick responses during orientation
Embrace AI-powered Efficiency
Prime CX is designed for instant, accurate, and 24/7 customer support, along with continuous lead generation and appointment scheduling. No need to hire additional manpower to elevate customer experience – Prime CX is all you need to resolve customer queries.
Get started today.