MetaTrader 4 is by far one of the most popular trading platforms around today, especially in the Forex market. This trading platform was developed by MetaQuotes Software back in 2005 and now even has an extended version, MetaTrader 5.
But no matter how popular, credible and reliable a trading platform is, it will always come with some issues from time to time, and that’s completely normal! So if you run into any issues with MT4, we got you covered!
Listed below are common issues faced when using MetaTrader 4 and how to resolve them! So before uninstalling the app, ditching the platform and even deciding not to use it ever again, consider checking if your issue is solvable or not.
Who knows your problem with MetaTrader 4 may simply be considered a common and solvable issue!
1 – Why does my MetaTrader 4 download fail?
A common issue users go through is when their MT4 download fails. But the good news is this isn’t just a “you” thing or an “MT4 thing” since there are so many reasons your download keeps failing. This could be an internet issue, or server issue and so on.
What you can do:
- Check your Internet connection – Before attempting to download MT4, make sure you have a reliable and fast internet connection. Try resetting your modem or router or going to a new network if your connection is sluggish.
- Download from a different source – If where you’re downloading isn’t working, try downloading from a different source. For instance, if you’re using the official MT4 site, try downloading from partnered brokers.
- Try using a different browser – The problem might also be the browser you’re using. So try downloading using a different browser you deem reliable.
- Get it from a reliable source – Make sure you’re downloading MetaTrader 4 from a reliable source. So before clicking the download button, make sure the broker or site is a reliable and certified partner with MetaTrader 4.
- Make sure to follow proper instructions – When downloading, make sure to follow installation instructions carefully and provide any necessary things asked.
2 – Why am I having login issues with MetaTrader 4?
After installing MT4 successfully, traders could have log-in problems that keep them from using their trading accounts. There are several possible causes for this, including mistyped login information or server issues. But there are always other possible factors to consider!
What you can do:
- Double-check login credentials – Before clicking “login” make sure your credentials are accurate and correct. It’s usually upper and lower case letters, and numbers for your username or password.
- Try a different server – This might be a server issue so try using a different server to log in.
- Check the server settings – Make sure you have chosen the right server that your broker has given.
- Check for system updates – Last but not least, check if there have been any announcements made by MetaTrader 4 about any system updates. This may also be a reason you’re unable to log in.
3 – Compatibility issues
If you happen to face compatibility issues between MetaTrader 4 and your operating system, don’t worry! This is a common issue faced by users and comes with various ways to solve it. Primarily, MetaTrader 4 is designed to work on devices that operate on Windows Software. So if your device is Mac or Linux, you may face this issue when installing.
What you can do:
- Check the system requirements – Before installing and downloading, make sure your device meets the system requirements. In the description, you’ll be able to find what minimum requirements MetaQuote necessitates. + this could also be an issue with insufficient memory and outdated software.
- Try using a virtual machine or emulator – Users of Mac and Linux can run Windows software on their computers by installing an emulator or virtual machine. Examples are Parallels Desktop or Wine which will make it easy for users to install and use MT4!
4 – Why is MetaTrader 4 freezing or crashing?
If you experience any freezing or crashing when using MetaTrader 4, this might be due to multiple reasons especially if it happens frequently. So to help you out, here are some solutions you can try out that might help:
What you can do:
- Update your MetaTrader 4 – If your MT4 happens to freeze or crash consistently, maybe it’s time for an upgrade. Make sure you have the latest version to ensure efficient use of the platform.
- Your device may not meet system requirements – Some reasons MT4 crashes or freezes is because your device may not be able to handle it. It’s either it doesn’t need system requirements or it lacks space.
- You might have too many tabs open – Your MT4 might not be functioning efficiently due to having other multiple applications using excessive system resources. So when a crash or freeze occurs, exit other apps you have running.